Solutions

Solutions Overview

SolutionsOur team of sales and service consultants have years of experience providing businesses with computing solutions. We can recommend the best combination of hardware and software to fulfill your needs. At Northern Computer, we provide service for the products we sell.

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Offsite BackupOur Offsite Backup Service provides you with the peace of mind that comes from knowing that your important files are safe from the largest disaster down to the smallest accidental keystroke. Will the same disaster that damages your data damage your backup? Our Offsite backup eliminates the worry, from as little as $25 per month.

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ConsultingOur consultants are trained to provide you with a complete technology solution, including:

  • A detailed analysis
  • A deployment solution that includes project management
  • On site installation and on-going support

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Managed ServicesOur IT Manager Program gives you all the benefits of not just one IT person, but a team of specialised and certified technicians  
Priority response when you call and a dedicated Network Consultant and Tech is provided. Proactive remote monitoring and reporting is included. Scheduled maintenance is performed for network optimization. Data backup, network documentation and asset management is taken care of.

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Network SolutionsWe can assist in the design of new solutions that include firewalls, routers, VoIP, servers and help resolve current system problems or even security issues in your network. Our consultants and technicians certifications include Cisco networking (CCNA, CCDA), Microsoft (MSCE), Citrix and IBM x-Series server specialist certifications.

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Offsite BackupDo you have printer problems?  Northern Computer provides onsite printer repair!  Call us today to book a service call and one of our technicians will repair your printer.  We also provide printer warranty repair for many manufacturers.  You can drop off your printer at our depot and we will fix it for you or we can be dispatched to fix your printer onsite at your business.  Visit our printer repair page for more information.

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Offsite BackupWe provide online computer help from 8 AM to 5 PM Monday to Friday. Our technical support staff can help take care of computer problems such as viruses, spyware, software issues and much more.  To request Remote Phone Support call us at 250-762-7753 and press 3 (for Service) or go to www.yourremotetech.com

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Security SolutionsNorthern Computer uses Cisco and Watchguard network security products. We can increase your network security, unify your threat protection and safeguard your data.

Visit our Cisco page.

 

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Security SolutionsNorthern Computer offers a wide range of software solutions.  Contact our Sales Department for for information: Sales Dept.

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Technical ServicesSome of the Technical Services we offer:

  • Complete network installations and upgrades
  • Network security, Anti-spam & Anti-virus services
  • Voice over IP (VoIP) phone system installations
  • Email setup and configuration services.
  • Full support is available for your operation, with a service contract, 24 hours a day, 7 days a week.
  • Phone and on-site support available with priority response.
  • Maximizer installations and support

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VOIP SolutionsNorthern Computer offers Voice over Internet Protocol (VoIP) solutions based on Cisco Systems products. Visit our Cisco page.

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Warranty RepairsWe repair most Windows computers and printer models as well as other computer related items both during warranty and outside of warranty coverage. For more information, click here. 

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Northern Computer Specialises in Backup, Disaster Recovery, Remote Support, Security, Software, Technical Consulting, VOIP and Warranty Repairs servicing Kelowna, the Okanagan ( Vernon, Penticton, Summerland, Osoyoos, etc. ) and Western Canada. If your home computer has viruses or spyware, bring it in to our depot and our trained technicians will fix your computer.  Do you need a backup solution?  We can recommend and implement solutions that will protect your files and operating system.  Windows XP, Windows Vista, Windows 7, which one should I buy?  Talk to one of our sales staff and we will recommend the right software and hardware for your business needs.  We can setup your email or troubleshoot your network.  We offer remote support.

Click here to contact our service team